FAQs2024-12-20T11:00:00+01:00

FAQs

You may ask them more frequently in this section.

If you don’t find the one you are looking for, don’t hesitate to contact us:

Why should I hire a supplier management software?2024-12-17T09:27:32+01:00

Supplier management software is a fundamental strategic piece to ensure fluidity and efficiency in the acquisition of inputs and services. In addition, it optimizes processes, strengthens the company’s ability to react and adapt to changing market dynamics. By integrating data in real time, it facilitates decision-making, minimizing risks and maximizing efficiency in procurement processes.

Does my company need procurement software?2024-11-07T11:11:46+01:00

Depends on.
The first thing is to understand if the company has the necessary maturity for the change to translate into a benefit for the management of the organization. A first way to find out is to ask yourself if your organization has:

  1. 1. an operating model (processes and procedures implemented) and
  2. 2. a defined organizational model (people and roles).

We recommend that you try to identify the return on investment, in:
intangible aspects: greater control, traceability, transparency, visibility, or tangible aspects: such as savings in more efficient processes (time) and money (cost savings).

Procurement software will help you move to the next level of professionalization with functions such as supplier evaluation and approval, electronic negotiation, contract management or real-time incident management.

How would software help me digitize the purchasing processes?2024-10-28T16:50:23+01:00

This technological tool will allow you to manage the processes, indicating at the right time what should be done and who should do it to ensure their completion, control and traceability.

In this way, HR time will be freed up for the supervision and control of repetitive, monotonous and low-value tasks towards planning and strategic actions.

How can I manage my suppliers through the platform?2024-10-28T16:51:37+01:00

A collaborative platform serves to have all your suppliers, current and potential, organized by different criteria, with updated information and documentation, as a basis for a correct purchasing strategy.

The platform allows us to automate many processes, which speeds up and simplifies daily tasks.

In addition, it facilitates negotiations by providing a secure and structured environment for communications with suppliers, managing to maintain traceability of actions, control of costs and guaranteeing compliance with the company’s purchasing policies.

Finally, a platform provides you with real-time reports and analytics on spending and purchasing trends, allowing you to identify savings opportunities and optimize your purchasing decisions.

What are the advantages of using a provider portal?2024-10-28T16:53:38+01:00

One of the most significant advantages of a supplier portal is process automation.

This tool allows you to replace manual, repetitive tasks with automated workflows.

By automating the request for quotes, issuance of purchase orders, and other procedures, valuable time is saved that can be spent on strategic activities.

In addition, automation reduces the possibility of human error, which leads to a decrease in costs associated with mistakes and the risk of stockouts.
A supplier portal provides greater visibility and transparency into the purchasing process. Suppliers can access up-to-date information on the company’s requirements and the conditions to be considered in the bidding processes, fostering closer and more effective collaboration.
In short, it streamlines the purchasing cycle from start to finish, speeding up and improving the decision-making process.

Is it the portal for my sector?2024-11-07T11:00:04+01:00

Depends on. A portal is a technology platform that allows businesses to interact and collaborate with their suppliers more effectively. This system centralizes information and provides a direct and secure communication channel between both parties.

It must be transversal to the market, attending to the sectors that make it up, a portal is and must be, a tool with a parameterization potential, capable of adapting to the operational needs of the processes of the Purchasing function of any sector.

It will be your management needs, derived from the nature of your processes and the company’s identity, that will determine whether or not a portal is for your organization.

How do I know if this platform is interesting for me?2024-10-28T17:09:59+01:00

Start by filling out the form that you will find at this link or contact us on the Contact page.
After a few minutes we will check if your company meets the requirements, and we will agree on a demonstration, with which:

  • In less than 1 hour,
  • with real data from your company,
  • without you having to prepare anything.

We will see the feasibility of implementing a collaborative platform in your department.

Can I approve suppliers on the platform?2024-10-28T16:54:35+01:00

Yes. You will be able to carry out an evaluation, classification and selection process that allows you to verify if a supplier is suitable to work with your company.
The same question can be asked if the question is asked about the products/services that these selected suppliers can supply us.
The evaluation process and therefore approval consists of a set of tasks, which can range from actions or work at origin or destination, to tests and reports, templates and questionnaires, all carried out by different people and roles, depending on the category(s), within which the supplier is classified.

Will my suppliers be able to self-manage?2024-10-28T16:55:23+01:00

Yes. The administration of purchasing processes, through the parameterization and implementation of a collaborative platform, allows us to “balance” the workload of the processes of the purchasing function, involving our suppliers in the performance of certain tasks specific to our processes. Suppliers will be notified, with advance notice, in order to facilitate the planning and execution of tasks.

What modules does the platform include?2024-11-07T10:48:22+01:00

1. Supplier and quality management: Supplier portal, supplier documentation management, approvals and assessments, risk and sustainability, incident management, ESG.
2. Negotiation and contract management: Purchase requests or requisitions, authorization flows, budgets, electronic negotiation: RFx, MRO, Sealed Envelope, Auctions, Contract document management.
3. Order Management and Invoicing: Purchase orders, invoice management, purchase catalogs, budget management, receipts.

Can I request only some modules?2024-10-28T16:57:02+01:00

Of course. The itbid platform is modular, customizable and scalable.
Implement the different modules little by little depending on the urgency or importance of the needs or problems to be solved by the purchasing department.
This achieves a progressive start-up that will allow you to adapt and get the most out of the different functionalities. Once a module is implemented, you can continue with the other modules or include new areas to the system.

How can I manage invoices with the help of a supplier portal?2024-12-20T13:57:33+01:00

A supplier portal allows you to manage invoices associated with previously launched and/or received Purchase Orders. If you want more complete information, we recommend reading the following article.

Can I carry out an electronic trading process with the platform?2024-10-28T16:59:10+01:00

Yes. You will be able to track deals more accurately and provide detailed analysis of supplier performance, significantly improving efficiency and transparency. This way you optimize available resources and automate processes to speed up objective decision-making based on your previously defined purchasing criteria.

Is there a limit to the number of suppliers on the platform?2024-10-28T17:01:43+01:00

No, there is no limit to the number of suppliers on the itbid platform and the number of suppliers will not affect the price of the software.

For this reason, in addition to your main suppliers, you can manage potential suppliers in your repository to have alternatives.

Is the itbid portal multi-language?2024-10-28T17:02:25+01:00

Yes. As it is a configurable platform, it can be translated into multiple languages, which we can configure for you in the implementation. Currently, we have 12 languages: Spanish (Spain, Colombia, Peru), English, Italian, Catalan, Portuguese, Bulgarian, Polish, Russian, Greek, Chinese, French, Czech.
If you want to add a language that we don’t have, we can even configure it. We will only ask you to provide the files and documents in that language yourself.

Can alerts be generated for the supplier to renew the documents?2024-10-28T17:08:21+01:00

It’s one of the biggest advantages of working with our platform: EVERYTHING UNDER CONTROL.
A procurement platform, by definition, allows you to manage and balance the workload derived from your procurement processes.

Managing the workload involves identifying:

  • what needs to be done,
  • who should do it and
  • when it should be done.

The process of parameterization of the platform serves to perfectly adapt it to your needs.
It allows you to guarantee the maintenance of all the tasks of processes, including those related to the maintenance of the documentary load of your suppliers.

Will I need to install the platform?2024-10-28T17:04:13+01:00

No. Our platform is 100% cloud-based software, so it does not require installation. You can access itbid from any web browser. Having the software in the cloud eliminates the need for you to hire a team to maintain the servers that host the software and databases. Aside from the intrinsic benefits of this type of software in terms of security protocols and scalability, it also allows you to have updates automatically, so you will always have the latest version.

How long does it take to implement a portal?2024-10-28T17:00:07+01:00

It can be operational in less than 1 month. However, the timing will depend on how mature and defined your current processes and procedures are. In practice, if the necessary information is available in a clear and defined way, parameterizing the platform is a relatively quick task, so we can consider it realistic to think that, between six and eight weeks, we can have a supplier portal in operation for your company.

But I already have an ERP2024-10-28T16:43:39+01:00

If you already have an ERP, you should ask yourself: What operational needs do I have and my ERP does not provide me? Surely it is not due to lack of specialization, since an ERP attends to many of them in general. But in highly complex companies, large organizations, many suppliers, decentralized business units and complex production processes, it is essential to resort to tools that, from their specialization, provide us with the necessary level of functionality to cover these needs with guarantees.
Procurement software is the perfect complement to supplier management, but make sure that the procurement platform you choose can integrate seamlessly.
If you want more information, we recommend you read the following article.

Does the platform integrate with other software?2024-10-28T17:03:30+01:00

The itbid platform can be integrated with other software, for example, with an ERP through APIs that allow information to be transferred in one direction or another, to generate synergies and simplify purchasing processes.

What is the price and how is the payment?2024-10-28T17:01:03+01:00

Our platform is a customized modular tool. The economic investment will depend on the number of modules, the number of licenses contracted and the level of customization of the software.
We will analyse both technical and economic feasibility in the first meetings, and if it is not the time to adopt it in your company, we will tell you.

Does the platform include a help and support service for users? And suppliers?2024-10-28T17:04:56+01:00

Yes, for both. Each client is assigned a Project Manager, as an account manager for any questions. All technical issues are funneled through the Project Manager and then referred to a support department. In addition, there is a section of quick practical guides for suppliers and customers and a support email.

How does support work?2024-10-28T17:05:43+01:00

Customers have a direct channel with the Project Manager or the support team for resolution of doubts, parameterization, administration or any specific need of the platform. In addition, monthly activity monitoring meetings will be held to evaluate the service, perform metrics and identify corrective actions such as general or specific training to certain users to improve the level of use of the Client’s users.

What security system does the platform use?2024-10-28T17:09:04+01:00

All information uploaded to the itbid platform is confidential.

Our information is hosted on Amazon servers with the highest security standards worldwide.

In addition, we have ISO 27.001 Information Security and ISO 22.301 Business Continuity certifications, which we renew annually.

We ensure that we comply with secure data processing protocols and their lifecycle.

How do I include it in my annual budget?2024-10-28T17:11:12+01:00

In the initial evaluation we can see the opportunities for improvement that the platform can Bid.it for your organization, and shape it so that you can present it internally with data and arguments.

What happens if we want to change platforms?2024-10-28T17:11:56+01:00

We work with our own platform on an assignment agreement, so we will simply download your data and remove your access.

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